Your privacy is important to us.
1. Introduction
Welcome to PlanSnip! This Privacy Policy explains how Aquevix Solutions Pvt Ltd ("we," "us," or "our"), operating the Service under agreement from the original author Agastya Jindal, collects, uses, discloses, and protects your information when you use our PlanSnip application (the "Service"). Please note that PlanSnip is currently in Beta. We are committed to protecting your privacy and ensuring you have a positive experience. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information:
- When you register for an account, we may collect personal information such as your name, email address, and grade level. This information is used to create and manage your account, and personalize your experience.
- If you subscribe to premium features, we may collect payment information through our third-party payment processors. We do not store your full payment card details.
Usage Data:
- We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- We also collect data you provide directly to the Service, such as subjects, deadlines, syllabus information, and study preferences to generate your study plans.
Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. See our 'Cookie Policy' section below for more details.
3. How We Use Your Information
We use the collected data for various purposes: To provide and maintain our Beta Service, including generating AI-powered study plans; To notify you about changes to our Service; To allow you to participate in interactive features of our Service when you choose to do so; To provide customer support; To gather analysis or valuable information so that we can improve our Service; To monitor the usage of our Service; To detect, prevent, and address technical issues; To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested; To process your transactions for premium features. Please note that this Service does not guarantee any specific academic outcome or performance, and is to be used only as an aid.
4. Cookie Policy
Cookies are small text files stored on your device (computer or mobile device) when you visit certain websites. PlanSnip uses cookies to enhance your experience, understand service usage, and improve our offerings. We use: Session Cookies (operate when you are browsing and are deleted when you close your browser), Persistent Cookies (remain on your device for a set period or until you delete them, helping us recognize you as a returning user), and Third-Party Cookies (placed by services like analytics providers). You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
5. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information, such as HTTPS and secure database practices. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security, especially considering the Beta status of this Service.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. You can usually manage your account information through your settings page within the Service. For other requests, please contact us. These rights are subject to applicable Indian laws.
7. Children's Privacy
Our Service is primarily aimed at students, including those under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information without your consent, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers. Parents and guardians are responsible for supervising children's use of the Service.
8. Legal Jurisdiction and Dispute Resolution
All matters related to this Privacy Policy, including any disputes or claims, shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of New Delhi. You agree that any disputes arising from or relating to this policy or use of the Service shall be resolved through binding arbitration conducted in accordance with the Indian Arbitration and Conciliation Act, 1996. Arbitration will take place in New Delhi, India, in English.
9. Limitation of Liability and No Guarantees
PlanSnip is provided as a tool to assist with study planning. We make no guarantees regarding academic outcomes, and your use of the Service is at your own discretion and risk. Neither Aquevix Solutions Pvt Ltd nor Agastya Jindal shall be held liable for any loss of time, performance, or other indirect or consequential damages arising from the use or reliance on this Service or its outputs. This limitation applies to the fullest extent permitted by law.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us. You can reach us for privacy-specific inquiries or general feedback through our Feedback Page.
By using PlanSnip, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.